Gemological Certification
Certified Gemstones: Guaranteed Authenticity & Laboratory Direct Shipping
At JewelGem, we believe that trust, precision, and complete transparency are the foundations of fine gemology.
To ensure absolute peace of mind for our international buyers, every gemstone purchased with official certification undergoes an independent, rigorous evaluation by the Spanish Gemological Institute (Instituto Gemológico Español - IGE) before being sealed and dispatched directly to your door.
About the Spanish Gemological Institute (IGE)
Founded in 1967, the Instituto Gemológico Español (IGE) is Spain’s leading independent gemological authority and testing laboratory. Operating under international standards (CIBJO standards), the IGE provides objective, state-of-the-art analysis using advanced spectrometry, microscopy, and physical gem testing.
When your gemstone is examined by the IGE, you receive:
• Unbiased Analysis: Absolute proof of natural origin, species, and identification of any optical or structural characteristics.
• Tamper-Proof Blister Sealing: Complete protection against substitution or alteration.
• Official Gemological Report: Comprehensive paperwork detailing exact measurements, weight, clarity, cut, color, and origin analysis where applicable.
Step-by-Step Process: From Purchase to Delivery
We do not hold pre-certified inventory in static packaging; every request triggers a dedicated, fresh laboratory verification process tailored to your order.
Step 1: Order Confirmation & Preparation (1 – 3 Business Days)
Once your order is successfully placed, our workshop prepares the natural gemstone for secure transport to the IGE central laboratory.
• We conduct a meticulous pre-check to ensure the gemstone is free of surface debris.
• The item is securely packaged and hand-delivered to the IGE laboratory facilities.
Step 2: IGE Laboratory Custody, Testing & Sealing
Upon arrival at the institute, the gemstone remains in the strict custody of senior certified gemologists.
• Testing & Analysis: The gem undergoes full physical and optical testing to confirm species and natural origin.
• Official Report Generation: The laboratory prints your official gemological certificate featuring unique serial numbers and security features.
• Blister Packaging: The gemstone is hermetically micro-sealed inside an official IGE protective blister pack alongside its core identification data. Once sealed in the blister, the gem cannot be tampered with without destroying the seal.
Step 3: Direct Express & Certified Registered Courier Dispatch
Once the documentation and sealing process is complete, the laboratory releases the finalized package to our designated registered courier service:
• Fully Insured Shipping: Sent via Certified Registered Postal Service with full coverage.
• Tracking & Signature Required: You will receive a tracking code immediately upon dispatch. A signature is mandatory upon delivery to ensure maximum security.
• Delivered to Your Door: You receive the original sealed IGE blister along with the official physical gemological report certificate directly at your home address.
Frequently Asked Questions
Q: Can I open the blister pack once I receive it?
A: Yes, but we recommend keeping the gemstone inside the blister if you intend to hold it as a long-term collection piece or investment item. Removing the gem from the sealed blister breaks the security seal, although your physical paper certificate remains valid.
Q: How long does the entire certification process take?
A: Preparation and laboratory analysis typically take 3 to 7 business days in total before your package is released for international registered shipping.
Q: Is shipping safe for high-value gemstones?
A: Absolutely. All certified gemstone orders are dispatched via tracked, certified registered mail requiring a signature upon receipt.
Questions About a Specific Gemstone?
If you have custom requests or need assistance prior to completing your purchase, please contact us Jewelgem2024@gmail.com or via our Live Chat